Claims for damages or shortages must be notified to our office within 7 days of goods receipt. Customers must obtain a return authorisation before returning goods. Goods labelled by the customer cannot be returned. Freight costs on the return of incorrectly ordered goods will be the customer's responsibility.
Freight is charged but underwritten on all ex warehouse deliveries. Freight costs apply to all agency products and may also apply to larger or weighty deliveries. Exceptions to this freight calculation are marked with symbol in the catalogue and usually include:
Please contact us if you require a freight calculation.
All care is taken, however, catalogue prices and specifications are subject to variations. Our website features negotiatable structured price levels. Web prices are only available by ordering on-line or faxing a printed copy of your online shopping cart. Web prices will not be recognised if the correct order method is not followed.
NYDA products are fully supported by RHSports.